I’m having trouble checking out. What should I do?Updated 2 months ago

We’re sorry to hear you’re having trouble checking out! Here are a few quick tips to help you resolve the issue:

1. Check Your Payment Method

Make sure you’re using one of our accepted payment methods: all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, PayPal, or Shop Pay.

Double-check that your payment details are entered correctly, including the card number, expiration date, billing address, and CVV code.

2. Try a Different Device or Browser

If the checkout page isn’t loading or functioning properly, try using a different device or web browser.

Clear your browser’s cache and cookies, then refresh the page.

3. Check Your Internet Connection

A stable internet connection is essential for a smooth checkout experience. Ensure you’re connected to a reliable network.

4. Disable Browser Extensions

Certain browser extensions, like ad blockers, can interfere with Shopify’s checkout process. Try disabling them temporarily and reloading the page.

5. Contact Us for Help

If the issue persists, don’t worry! Reach out to us, and we’ll help you complete your purchase. You can contact our support team at [email protected]